SHIPPING POLICY

Orders placed Mon - Fri before 2:00 pm CST normally ship same day and should arrive to you within 3-5 business days or less (Some exceptions may apply). Special order items typically take longer than items stocked at our warehouse locations and delivery may take anywhere from 2-3 weeks.


The Peterson Products Company uses 3 delivery methods. Parcel carrier such as UPS, or Federal Express, Over-sized Parcel Carrier and Freight Carrier and local delivery truck.  Local delivery is within 50 miles of our home office.  Third party accounts are not permitted.

Due to product weight, size, shape, or safety standards, some items are not shippable by parcel carrier, and require safe delivery via common over-sized parcel carrier or freight carrier. In such instances, it may be necessary to include a weight based freight charge due to the additional cost to deliver the product(s). Shipping charge will be reflected in the cart when viewed.

For residential & business orders shipped by common carrier, normal delivery is to curbside or loading dock and not inside the home or business.


Include the most relevant phone number to contact when the order is placed. Customer is responsible for additional charges in case(s) of missed appointments or re-delivery.

Contact Peterson Products directly for any special delivery instructions. Alternatively, the consumer is responsible to provide a signed special instruction note for the driver in a conspicuous location at the delivery location.