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By Phone or Fax:
Order Status: To inquire about the status of your order or if you have a problem with an order you've received from us, please contact our Customer Service Help Desk at (847) 367-6377 between the hours of 8:00AM and 4:30PM CST Monday thru Friday. Please have your invoice/order number ready.
Product Sales Assistance:
If you need help finding a product or have questions regarding any of our items for your business, please contact our Customer Service Help Desk at (847) 367-6377 between the hours of 8:00AM and 4:30PM CST Monday thru Friday.
Website Technical Help:
If you encounter a technical problem with our website, for quickest response please contact Customer Service Help Desk at (847) 367-6377 between the hours of 8:00AM and 4:30PM CST Monday thru Friday.
Purchase orders & Net Terms:
Peterson Products does accept purchase orders and will grant net terms accounts to qualifying businesses and organizations.
Please fax your Purchase Order along with your Company's standard credit application to 847-367-6388.
All Corporate/Government/Municipal & Education purchase orders/payments should be addressed or faxed to:
28566 Ballard Dr.
Lake Forest, IL 60045
If you are a reseller and would like to request tax exemption, please complete a Tax Exemption Certificate and fax to 847-367-6388.
Payment by check:
If you prefer to prepay by check rather than major credit card, simply add items to your Peterson Products shopping cart, print out the completed page, which displays the items for purchase, and mail to our address above with your check or money order payable to Peterson Products. Please be sure to include contact information with your payment.